FRONTDESK
Answers, understands, qualifies.
CampaignWise answers customers on WhatsApp, voice and your website, using knowledge your business has approved. It handles enquiries about services, pricing, timings and availability, at any hour, and hands off to a person the moment a conversation needs one.
- 9 things it handles
- 4 steps end to end
- 1 connected platform
What happens when it runs.
A typical workflow for Frontdesk Agent. Your approved knowledge, rules and connections determine the exact steps.
Customer messages or calls the business
CampaignWise identifies the question and looks up approved knowledge
It answers directly, or checks availability and offers next steps
If it does not know, or the question needs judgement, it hands off to a person
Frontdesk Agent, with a clear role.
CampaignWise only answers from business-approved knowledge and rules. If it does not know something, it says so and escalates, rather than guessing.
Review the knowledge, permitted actions, and connected tools with your team. The exact scope of your setup is confirmed during the walkthrough.
- WhatsApp AI receptionist
- Voice receptionist for incoming calls
- Website conversational assistant
- 24/7 enquiries and business FAQs
- Services, pricing, timings and availability
- Conversation context across messages
- Multilingual capability
- Business-approved knowledge only
- Human escalation when needed
See Frontdesk Agent in your customer journey.
Walk through your customer journey with us. We’ll confirm the knowledge, workflows, and connections your setup needs.