Turn messages into appointments.
Clients message asking about services, stylists, and pricing throughout the day, often while your team is with a client. Messages pile up, and slow replies cost bookings to competitors.
An illustrative conversation. Services, availability, and replies are configured around your business.
From everyday questions
to the next useful action.
The answers, records, and workflows that matter to salons & spas.
Answer the everyday questions
- Services and pricing
- Stylist availability and specialties
- Packages and current offers
- Salon timings and location
Take the next step
- Appointment booking with a preferred stylist
- Rescheduling and cancellations
- Repeat booking reminders
- Offer and package promotion
Keep the customer context
- Client profile with service and stylist preferences
- Visit history and repeat booking cadence
- Lead source and conversion status
Keep the conversation going
- Reminders before appointments
- Re-engagement for clients overdue for a repeat visit
- Targeted offers for specific services
See the opportunities
Illustrative insights · sample data
"Color services are your most requested premium service."
"Saturday afternoon is your busiest enquiry window."
"18 clients are overdue for a repeat visit."
Know when a person should step in
- Allergic reaction or skin sensitivity concerns
- Complaints about a previous service
- Custom package negotiations
Available actions depend on your approved workflows and connected systems. We’ll confirm the right scope for your business during the walkthrough.
A clear path to getting started.
Start with your knowledge.
Bring the services, availability, policies, and common questions that matter to salons & spas. Decide what the AI can answer.
Connect the next steps.
Choose the booking, customer, and follow-up workflows you need. We’ll confirm which connections your existing tools support.
Review it with your team.
Walk through example conversations, check the actions, and agree when a person should take over before enabling a workflow.
Before you get started.
Clear expectations make a better partnership.
What do we need to provide?
Start with your services, policies, and frequently asked questions. For salons & spas, useful starting points include services and pricing and stylist availability and specialties. We’ll review the knowledge before using it in customer conversations.
Can we keep our current booking and customer systems?
The goal is to work with the tools you already use. Connections are configured per business, and depend on what your systems support. Bring your tool list to the demo so we can confirm the options.
When does our team take over?
You decide the escalation rules. Examples for this industry include allergic reaction or skin sensitivity concerns; complaints about a previous service; custom package negotiations. Questions outside the approved knowledge should also go to your team.
Is the conversation above a live customer interaction?
No. It is a sample that shows the intended customer experience. Names, availability, and example analytics are illustrative, not live customer data or performance results.
Different businesses. The same care.
See CampaignWise work for salons & spas.
Walk through your customer journey with us. We’ll confirm the knowledge, workflows, and connections your setup needs.